Cancellation & Return Policy
1. Any return, Exchange or cancellation shall be at the discretion of Tools Mega Mart. As a result, Tools Mega Mart advises customers to be cautious while placing orders. Orders cannot be modified once confirmed. Any return/refund/exchange on order shall not be made without the prior authorization of Tools Mega Mart.
2. For seeking approval on Any return/refund/exchange on order , pleaseinitiate an online chat orclickhere, or reach us at
3. Tools Mega Mart upon pre approval granted by it, Tools Mega Mart may accepts returns an grant refund for request approved within 2 days of the transaction upto the product’s cost, however Shipping and handling fees shall not refunded.
4. Tools Mega Mart shall not accept returns on Hand Tools, power tools and Chinese products etc. due to the nature of their products. Factory supplied goods cannot be returned to Tools Mega Mart without the manufacturer’s consent.
5. Items that are powered by gas or diesel that have been greased or gassed shall not be accepted for any return. It is adviced that such products are taken to the authorized service center for repair as they are covered under Manufacturers guarantee/warranty.
6. If products are found Damaged upon Arrival, Please call the delivery company that delivered your goods within 24 hours of receipt before calling Tools Mega Mart. Tools Mega Mart is not liable for any damage that occurs after receipt of delivery of goods supplied in good condition.
PRODUCT CANCELLATION CRITERIA
7. Products must be returned for a refund or exchange within 2 days after delivery. To accept return products must be either unopened or sealed. Products that do not fit the bill may be subject to a 60-80% restocking charge.
8. In the event that a product’s pricing or specification on ToolsMart.in.net is incorrect. Factorysupplied goods cannot be returned to Tools Mega Mart without the manufacturer’s consent.
9. Processing your return via mail will take 1-2 weeks.
10. Refunds are for the cost of the products only.
11. Even after making the purchase, if the location is labelled as “Non-Serviceable Zone” or “out of Delivery Area” by our Logistic Courier Partner, the transaction may be cancelled. Products in the Hand Tools , power tools and all the products sold on website are not returnable.
12. Returned goods must be adequately packed and sent freight prepaid to:
TOOLS MEGA MART
c/o BURHANI IRON & STEEL CENTRE
No. 101 BROADWAY Chennai , Tamil Nadu, India – 600 108.,
Email:Â support@toolsmegamart.com
Phone: +91 70108 35261.
13. Tools Mega Mart or its executives, or Partners, or assignees reserves all right to modify, amend, or alter the above conditions or add new conditions from time-time.